Effective Date: August 1, 2023
- Introduction
Welcome to GE Appliance Repair, Support, and Sales (“we,” “us,” or “our”). Your privacy is important to us, and we are dedicated to maintaining the confidentiality and protection of your personal data. This Privacy Policy describes the types of information we collect, how we use and share it, and the steps we take to ensure your data is secure when you visit our website or use our services.
- Information We Collect
To provide and improve our services, we may collect both personal and non-personal information from users.
Personal Information may include:
- Full name
- Residential or business address
- Email address
- Phone number
- Payment method and transaction details
- Service history and preferences
Non-Personal Information may include:
- Internet browser and version
- Type of device and unique device identifiers
- IP address and general geolocation
- Website navigation activity and engagement behavior
- Date and time stamps of site visits
- Use of Information
The information we gather may be used to:
- Deliver, maintain, and enhance our services
- Coordinate and manage appointment scheduling
- Communicate relevant service updates, offers, or notices
- Handle billing and payment processes securely
- Comply with applicable legal requirements
- Safeguard the integrity of our services and digital platforms
- Sharing Your Information
Your data may be shared in the following situations:
- With our technicians and employees involved in providing service
- With third-party partners that support operational functions, such as payment processing
- With government agencies or legal authorities when required by law
- In the event of a merger, acquisition, or company reorganization
We do not sell or lease your personal data to third parties for marketing purposes.
- Data Protection Measures
We apply industry-standard administrative, physical, and technical safeguards to help prevent unauthorized access, data misuse, or loss of personal information under our control.
- Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
- Requesting access to or a copy of your information
- Correcting or updating incomplete or incorrect details
- Requesting the deletion of your personal data
- Limiting or objecting to how your information is processed
- Receiving your data in a portable format
To exercise any of these rights, please contact us using the information listed below.
- Children’s Information
Our website and services are intended for individuals 13 years of age or older. We do not knowingly collect information from children. If we become aware that a minor’s data has been unintentionally collected, we will promptly delete it.
- Policy Updates
This Privacy Policy may be revised periodically. Any significant updates will be posted on this page with the latest effective date. We recommend reviewing this policy regularly to stay informed of how your information is handled.
- Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please reach out to us:
GE Appliance Repair, Support, and Sales
Corporate Office: 1500 Riveredge Pkwy NW, Sandy Springs, GA 30328
Phone: 844-982-4856
Hours: Monday–Friday: 8AM–8PM | Saturday–Sunday: 9AM–6PM
